These controversies concerning the relationships amongst citizenship pressure, OCBs and CCBs can be due to ways that OCBs are measured. From the literature, OCBs have frequently been described as spontaneous behaviours and rated by colleagues or leaders (e.g.2). Other-rated measurements are unable to determine the behavioural motivations fundamental OCBs1,eleven. This https://www.youtube.com/shorts/ZsO9iQ1SGS4